Disability Access Policy

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If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Complete our Accessibility Needs form

Wheelchair access

  • Our surgery is accessible to patients using a wheelchair. Patients displaying a disabled sticker are able to park on the yellow lines outside the surgery.
  • Our premises, including the patients' toilet, are accessible to patients in wheelchairs. Some of our Doctors as well as the phlebotomist are upstairs. If you are unable to go up the stairs, please inform a receptionist and we will provide a room downstairs for your appointment.
  • We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.
  • We can also arrange a British Sign Language interperter (BSL)

Disabled parking

Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.

Contact

Stovell House Surgery
188 Lower Addiscombe Road
Croydon
CR0 6AH

Telephone: 020 8654 1427

Providing NHS Services

Care Quality Commission
Rating: Good