Accessibility

  • Our surgery is accessible to patients using a wheelchair. Patients displaying a disabled sticker are able to park on the yellow lines outside the surgery.
  • Our premises, including the patients' toilet, are accessible to patients in wheelchairs. Some of our Doctors as well as the phlebotomist are upstairs. If you are unable to go up the stairs, please inform a receptionist and we will provide a room downstairs for your appointment.
  • We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.
  • We can also arrange a British Sign Language interperter (BSL)

If you have particular accessibility needs please let us know.

See our disability access policy

Parking

  • No parking is available at the surgery as the spaces are reserved for the strict and emergency use of the Doctors only!
  • Parking is available for patients in the side roads.
  • The nearest train station is East Croydon where you can easily catch a taxi, tram or bus.
  • There is also a wide variety of local convenience stores, including three dispensing chemists.

Opening hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Doors and telephones open at 8am Monday to Friday. Telephones are switched off at 6.30pm Monday to Friday

Out of hours

Evening and weekend appointments

  • Appointments are available to book between 6.30pm and 8pm on weekday evenings and between 9am and 5pm on Saturdays.
  • Face-to-face GP, First Contact Practitioner and Nurse appointments are bookable at Violet Lane Medical Practice, 231 Violet Lane CR0 4HN on Saturdays only
  • To book an appointment, contact us.

Croydon GP hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.

Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

Visit the Croydon GP Hubs website

Life threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent but not life threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Integrated Care Board

South West London ICB
NHS South West London
3rd Floor
120 The Broadway
London
SW19 1RH
Visit the ICB website